Privacy Policy

1. Information We Collect

77tg collects various types of information to provide, maintain, improve, and secure our Services. The information we collect includes:

1.1 Personal Information You Provide

When you register for an account with 77tg, we collect personal information that you voluntarily provide, including but not limited to:

• Full legal name as it appears on government-issued identification
• Date of birth for age verification purposes (must be 21 years or older)
• Email address for account communications and notifications
• Mobile phone number for account verification and security
• Residential address including street, city, province, and postal code
• Username and password for account access
• Payment method information including GCash number, Maya account details, bank account numbers, and other financial information necessary to process deposits and withdrawals
• Government-issued identification documents such as passport, driver's license, or national ID card for identity verification
• Proof of address documents such as utility bills or bank statements

1.2 Information Collected Automatically

When you access or use the 77tg platform, we automatically collect certain technical information, including:

• IP address and geolocation data to verify your location and comply with geo-restriction requirements
• Device information including device type, operating system, browser type and version, screen resolution, and device identifiers
• Usage data including pages visited, games played, bet amounts, deposit and withdrawal history, session duration, and interaction with platform features
• Cookies and similar tracking technologies as described in our Cookie Policy
• Log files containing information about system activity, error reports, and technical diagnostics

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors and financial institutions to verify payment method ownership and prevent fraud
• Identity verification services to confirm your identity and comply with regulatory requirements
• Game providers to track gameplay activity and ensure fair gaming practices
• Marketing partners if you have opted to receive promotional communications

2. How We Use Your Information

77tg uses the collected information for the following purposes:

2.1 Account Management and Service Provision

• Creating, maintaining, and managing your 77tg account
• Verifying your identity and age to comply with Philippine gaming regulations requiring players to be 21 years or older
• Processing deposits, withdrawals, and other financial transactions
• Providing access to casino games, sports betting, and other gaming services
• Processing and tracking bets, wagers, and gaming activity
• Calculating and crediting winnings to your account balance
• Managing bonuses, promotions, and loyalty rewards

2.2 Security and Fraud Prevention

• Detecting and preventing fraudulent activity, money laundering, and other illegal activities
• Monitoring account activity for suspicious behavior or policy violations
• Verifying payment method ownership and preventing unauthorized transactions
• Protecting the security and integrity of the 77tg platform
• Investigating and resolving disputes, complaints, and security incidents

2.3 Regulatory Compliance

• Complying with licensing requirements imposed by PAGCOR and other regulatory authorities
• Meeting anti-money laundering (AML) and know-your-customer (KYC) obligations
• Responding to lawful requests from government authorities, law enforcement, and courts
• Maintaining records required by Philippine gaming regulations
• Implementing responsible gaming measures and self-exclusion programs

2.4 Communications

• Sending account-related notifications including deposit confirmations, withdrawal updates, and security alerts
• Providing customer support and responding to inquiries
• Sending marketing communications about promotions, bonuses, and new games (only if you have opted in to receive such communications)
• Conducting surveys and requesting feedback to improve our Services

2.5 Platform Improvement and Analytics

• Analyzing usage patterns to understand how players interact with our platform
• Improving platform performance, functionality, and user experience
• Developing and testing new features, games, and services
• Conducting statistical analysis and generating aggregate reports

3. Legal Basis for Processing

77tg processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contractual obligations to provide gaming services to you as outlined in our Terms and Conditions.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including gaming regulations, anti-money laundering laws, and tax requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as preventing fraud, improving our Services, and ensuring platform security, provided such interests do not override your fundamental rights and freedoms.
• Consent: For certain processing activities, such as marketing communications, we obtain your explicit consent before collecting or using your information.

4. Information Sharing and Disclosure

77tg does not sell your personal information to third parties. We may share your information with the following categories of recipients for the purposes described in this Policy:

4.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including:

• Payment processors (GCash, Maya, PayMaya, banks) to process deposits and withdrawals
• Identity verification services to verify your identity and comply with KYC requirements
• Game providers to deliver casino games and sports betting services
• Customer support platforms to provide assistance and resolve inquiries
• Cloud hosting and data storage providers
• Security and fraud prevention services
• Marketing and analytics providers (only with your consent)

All service providers are contractually obligated to protect your information and use it only for the specific purposes for which we share it.

4.2 Regulatory and Legal Authorities

We may disclose your information to government authorities, regulators, and law enforcement when required by law or when necessary to:

• Comply with PAGCOR licensing requirements and gaming regulations
• Respond to lawful requests, court orders, subpoenas, or legal processes
• Report suspicious transactions under anti-money laundering laws
• Cooperate with investigations of illegal activity or violations of our Terms and Conditions
• Protect the rights, property, and safety of 77tg, our users, or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

77tg implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL (Secure Socket Layer) encryption for all data transmissions between your device and our servers
• Encrypted storage of sensitive information including passwords and financial data
• Firewalls and intrusion detection systems to prevent unauthorized access
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information on a need-to-know basis
• Secure data centers with physical and environmental protections
• Regular backups to prevent data loss

While we implement robust security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

6. Data Retention

77tg retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account information is retained for the duration of your active account and for a period of at least five years after account closure, as required by PAGCOR regulations
• Transaction records including deposits, withdrawals, and betting history are retained for at least five years for regulatory compliance and tax purposes
• Identity verification documents are retained as required by anti-money laundering regulations
• Marketing communications preferences are retained until you withdraw consent
• Technical logs and analytics data may be retained for shorter periods for operational purposes

After the applicable retention period expires, we securely delete or anonymize your personal information.

7. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Access: You have the right to request confirmation of whether we process your personal information and to obtain a copy of such information.
• Right to Correction: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
• Right to Object: You may object to processing of your personal information for certain purposes, including direct marketing.
• Right to Data Portability: You may request to receive your personal information in a structured, commonly used format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer through the contact information provided at the end of this Policy. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

8. Cookies and Tracking Technologies

77tg uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function properly, including authentication, security, and basic functionality.
• Performance Cookies: Collect information about how you use the platform to help us improve performance and user experience.
• Functionality Cookies: Remember your preferences and settings to provide enhanced features.
• Advertising Cookies: Used to deliver relevant marketing communications (only with your consent).

You can control cookie settings through your browser preferences. Disabling certain cookies may limit functionality of the 77tg platform.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside the Philippines, including locations where our service providers maintain servers or operations. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

77tg's Services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 21, we will immediately delete such information and terminate the associated account. Parents or guardians who believe their child has provided information to 77tg should contact us immediately.

11. Third-Party Links

The 77tg platform may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party sites. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

77tg reserves the right to modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated Policy on our website and updating the "Effective Date" at the top of this document. We may also provide additional notice through email or platform notifications for significant changes.

Your continued use of the 77tg Services following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe we have violated your data protection rights.